Elegant Privacy Policy

Privacy Policy

Privacy Policy – Elegant "The Midias Touch"

Last Updated: June 2026 Welcome to Elegant "The Midias Touch" ("Elegant", "Company", "We", "Us", "Our"). This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you use our website, mobile application, Digital Gold SIP services, jewellery savings schemes, referral programs, and related services. By accessing or using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

✦Full Name
✦Mobile Number
✦Email Address
✦Date of Birth
✦Gender
✦Residential Address
✦State and City
✦Profile Photograph (if uploaded)

KYC Information

✦Aadhaar Number (masked where applicable)
✦PAN Card Details
✦Government-issued Identity Documents

Financial Information

✦Payment Transaction IDs
✦UPI IDs
✦Bank Account Details (if required)
✦SIP Contribution Records

Device Information

✦IP Address
✦Browser Type
✦Device Type
✦Operating System
✦App Version
✦Location Information

2. How We Use Your Information

✦Create and manage customer accounts
✦Process jewellery purchases
✦Manage Digital Gold SIP plans
✦Maintain customer records
✦Verify customer identity
✦Process referral rewards
✦Deliver products and services
✦Send transaction alerts
✦Provide customer support
✦Prevent fraud and misuse
✦Improve platform functionality

3. Digital Records and Transaction History

App records, software records, SMS records, transaction history, SIP deposits, referral earnings, and purchase history may be maintained digitally and treated as official records for operational purposes.

4. Referral Program Data

Referral information is used only for calculating commissions and program benefits.

✦Referrer ID
✦Referral Network Information
✦Referral Earnings Data
✦Referral Performance Metrics

5. Cookies and Tracking Technologies

We may use Session Cookies, Authentication Cookies, Analytics Cookies and Performance Cookies to remember user preferences, improve website performance, enhance security and analyze website traffic.

6. Data Sharing

We do not sell personal information. We may share information with:

✦Payment Gateway Providers
✦SMS Service Providers
✦Email Service Providers
✦Logistics Partners
✦Cloud Hosting Providers
✦Legal Authorities when required

7. Data Security

While we take reasonable security measures, no online system is completely secure.

✦SSL Encryption
✦Secure Servers
✦Access Controls
✦Database Protection
✦Authentication Systems
✦Transaction Monitoring

8. Customer Rights

✦Access your personal data
✦Correct inaccurate information
✦Request deletion of data
✦Withdraw consent
✦Request account closure

9. Data Retention

We retain information for active customer accounts, legal compliance, tax requirements, dispute resolution and fraud prevention purposes.

10. Children's Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

11. Third Party Links

Our website or application may contain links to third-party websites. We are not responsible for external website privacy practices, content or security.

12. Marketing Communications

✦Promotional Messages
✦Product Updates
✦Offer Notifications
✦Referral Updates
✦SIP Reminders

13. International Data Processing

If data is processed outside India, appropriate safeguards will be implemented according to applicable laws.

14. Changes To This Policy

We reserve the right to modify this Privacy Policy anytime. Updated versions will be published on our website and application.

15. Contact Information

Elegant "The Midias Touch" Phone: +91 72508 97504 Email: elegantthemidastouch@gmail.com